Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you place an order or contact us, we may collect:

Name, email address, phone number, and shipping address
Payment information (processed securely through Shopify Payments — we do not store card details)
Order history and correspondence
Information you voluntarily provide in custom order inquiries

How We Use Your Information

To fulfill and ship your order
To communicate with you about your order or inquiry
To comply with legal obligations
To improve our products and customer experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Sensitive Information

If you share personal details about a deceased individual as part of a custom order inquiry, that information is used solely to fulfill your request and is treated with the utmost discretion. It is never shared, stored beyond the scope of your order, or used for any other purpose.

Data Retention

We retain order and contact information for as long as necessary to fulfill legal and business obligations. You may request deletion of your personal data by contacting us directly.

Cookies

Our store uses cookies to support basic functionality such as your shopping cart and checkout. We do not use tracking cookies for advertising purposes beyond standard Shopify platform behavior.